Privacy policy

Kopco Tutoring
Muhammed Rabi Khan
1112 Davis Ln, Milton, ON, L9T 5P9
📧 rabikhan@kopco.ca
đź“ž +1 647 917 7224
WhatsApp: +1 647 917 7224

Last updated: April 25, 2026

1. Introduction

This Privacy Policy describes how Kopco Tutoring (“we”, “us”, or “our”) collects, uses, and protects personal information when you use our website and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number (including WhatsApp, if provided)
  • Booking and scheduling details

Service Data

  • Session dates, times, and duration
  • Communication records (emails, messages)
  • Notes related to tutoring sessions

Technical Information

  • IP address
  • Device/browser information
  • Website usage data (via cookies or analytics tools)

3. How We Use Your Information

We use your information to:

  • Provide and manage tutoring services
  • Schedule and confirm sessions
  • Communicate regarding bookings and support
  • Process payments through third-party providers
  • Maintain records of services provided
  • Improve service quality and user experience
  • Respond to disputes or payment inquiries

4. Payment Processing

Payments are processed by secure third-party providers.
We do not store full payment card details on our servers.

Payment providers may collect and process your data according to their own privacy policies.

5. Data Sharing

We do not sell or rent your personal information.

We may share information only when necessary:

  • With payment processors (for transaction processing)
  • With service providers (e.g., scheduling, website hosting, communication tools)
  • When required by law or legal process
  • To respond to disputes, chargebacks, or fraud investigations

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Maintain business and accounting records
  • Resolve disputes and enforce agreements
  • Comply with legal obligations

Records related to transactions and services may be retained for a reasonable period for dispute resolution purposes.

7. Data Security

We take reasonable administrative and technical measures to protect personal information.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your information (where applicable)

To make a request, contact: rabikhan@kopco.ca

9. Cookies and Tracking

Our website may use cookies or analytics tools to:

  • Understand website usage
  • Improve user experience

You may control cookies through your browser settings.

10. Third-Party Services

Our website and services may use third-party tools (e.g., booking systems, analytics, payment providers).

We are not responsible for the privacy practices of third-party services.

11. Children’s Privacy

Our services may be used by students of various ages.
Where required, parental or guardian involvement is expected.

We do not knowingly collect personal data from minors without appropriate consent where applicable.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted with a revised “Last updated” date.

13. Contact Information

For privacy-related questions:

Muhammed Rabi Khan
📧 rabikhan@kopco.ca
đź“ž +1 647 917 7224